TRAINING

As the term Training refers to the acquisition of knowledge, skills and competencies as a result of the teaching of practical skills and knowledge that is related to specific useful competencies, ASTA Academy is dedicated to teach English language much faster and easier than ever thought possible. We believe that good communication skills are the key for successful personal, social and professional relationships. We take pride in the quality education we provide for our students in a caring atmosphere.

At ASTA learning process involves gaining knowledge, sharpening of your skills, concepts, rules or changing attitudes and behaviours to enhance the performance of employees. Our training activity is all about knowing where you stand at present and where you will be after some point of time. ASTA training plays a very vital role not only in your business environment but helps you to change yourself and face the new challenges  which leads to excellence in your business.

APART FROM THE UNDERNEATH SAID TRAINING MODULES.WE UNDERTAKE CUSTOMIZED TRAINING BASED ON CANDIDATES AND CLIENTS REQUIREMENTS

IMPORTANCE OF TRAINING

Our training helps to provide:

  • Optimum Utilization of Human Resources
  • Development of Human Resources
  • Build Team Spirit
  • Contribute to Organization Culture & Climate
  • Quality Consciousness
  • Healthy Work-environment
  • Health & Safety
  • Morale
  • Image

TRAINING AS CONSULTANCY

ASTA’s training as consultancy service provider offers industry professional to work with the organization in achieving its training and development objectives. It helps in enhancing company’s image, strengthening team spirit, develops core competencies, applying knowledge and reducing work load, improving work relations leading to greater cha Here our courses offered includes:

  • Business Training Courses – Management Development, Conflict Management, Managing Diversity, Project Management, Stress Management….
  • Sales – Negotiation Skills, Sales Techniques
  • Customer Care – Customer Care Training, Managing Customers
  • Human Resource – HR Administration, Induction Training, Recruitment Selection & Successful Appraising
  • Personality Development – Building Confidence, Interview Techniques, Maximum Potential, Coping with Change…..

TRAINING AND HR MANAGEMENT

In the current scenario training is an investment because the departments such as, marketing and sales, HR, production, finance etc, depend on training for its survival and hence the role of HR professionals in training has been widened. To increase the commitment level of employees and growth in quality movement, ASTA’s team is now increasing the role of training activities. Our courses helps in motivating employees, achieving your professional and personal goals, increasing the level of job satisfaction etc which results in giving a variety of skill development and covers a multitude of courses. The role of HR  is

  • Involvement in employee education.
  • Improvement in performance.
  • Rewards associated with self-worth and self esteem.
  • Providing pre-employment market oriented skill development education and post employment support for advanced education and training.
  • Flexible access.

MODELS OF TRAINING (customized training )

ASTA establishes  a logical relationship between the sequential stages in the process of training need analysis, formulating, delivering and evaluating.Under systematic approach our training is undertaken on a planned basis. As organizations are working in open environment i.e. there are some internal and external forces impacting on the content, form and conduct of the training efforts. Our models of training includes System Model consisting of 5 phases – Analyze, Design, Develop, Execute and Evaluate, Instructional System Development Model consisting of 5 stages Analysis, Planning Development, Execution and Evaluation and Transitional Model.

METHODS OF TRAINING

ASTA’s training is divided into two methods namely cognitive method which gives theoretical training through lectures, demonstrations, discussions, computer based training and behavioral method which gives practical training through games and simulations like behavior modeling, business games, case studies, equipment stimulators, role plays….. Both the methods changes attitudes through different means.

COURSE DETAILS:

ASTA Academy lets you to choose from the following three modules which are designed for the students belonging to different categories.

SOFT SKILL TRAINING

The soft skill training programs at ASTA has a wide range of skills that most organizations find an integral and essential part of everyday business. From basic communication skills to strategy and change management we offer a wide array of soft skill training to address every business need. In the current scenario soft skill training is an integral part of corporate training.

Our training programs are designed and developed based on analysis of training needs and is delivered at Mangalore as per the requirements of the client organization.

EXECUTIVE TRAINING

Our Executive training programs are aimed at managers who normally operate at a senior or executive level. We focus on the following topics in our executive leadership training programs.

MANAGERIAL TRAINING

We at ASTA also offer Managerial training programs that suits the needs of mangers with different skills and experience at various levels of management. These training programs are usually designed and developed based on analysis of training needs as per the requirements of the client organization. We pride ourselves in customizing our programs to cater to the needs of each of our clients. Given below are some of the training programs that are most often used to conduct management training:

BPO TRAINING & ITES TRAINING

ASTA has an extensive experience of working in and interacting with BPO/ITES organizations all over the world. This experience has been translated into our training programs which combines experiential learning with theoretical concepts in order to enable our trainees to enjoy their ‘learning journey’.

Our BPO training and ITES training program mainly focuses on:

  • Accent Neutralization
  • Language Training
  • Effective Communication Skills
  • Customer Service Skills
  • Telephone Etiquette
  • E-mail Etiquette
  • Writing Skills
  • Personal Grooming and Business Etiquette
  • Cultural Orientation and Cultural Sensitivity

SHORT TRAINING COURSES OFFERED

  • EXCEL (BASIC and ADVANCED)
  • MICROSOFT OPERATING SYSTEM ( MS Word/Power-point)
  • ENGLISH COMMUNICATION (BASIC AND ADVANCED)
  • PROFESSIONAL RESUME PREPARATION

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